As a powerful 'bomb cyclone' ravaged the U.S. East Coast with snow and high winds this week, a Norwegian Cruise Line ship sailed right into its path, giving thousands of passengers a fearsome experience they aren't likely to forget.
Instead, they returned on Friday after what they called, a nightmare aboard the Norwegian Breakaway. Finally on Friday, the ship made it to NY, but numerous passengers want answers.
The Norwegian Cruise Line ship was sailing in the Atlantic Ocean from the Bahamas to NY when the storm hit earlier this week.
"I'll never go on any type of boat again in my life after this", she told CBS.
"There were people crying, everyone was throwing up. This was the worst moment of my life", said Karoline Ross, speaking exclusively with CBS2's Carolyn Gusoff.
In another post on Twitter, water can be seen dripping near the stairwells on deck 6 as housekeeping staff is hard at work trying to limit the damage.
Chuck Tredo and Ree Tredo, from Dallas were among the 400 passengers on the Norwegian Cruise Line
Karoline Ross says her family's cruise started off as a relaxing and fun week in the Bahamas celebrating her father-in-law's 80th birthday and her daughter's engagement.
The cruise line has apologised to passengers following the journey. "It was a nightmare", another passenger told CBS New York, adding she "was shaking" with fear.
The Breakaway's late arrival to NY delayed a 14-day cruise, and the company says those guests will receive a refund for the lost day.
The cruise line made a statement apologizing to guests delayed for the next embarkment, but made no mention of those who weathered the storm. I honestly wasn't sure we were going to make it through the night.
They were heading to NY from a Bahamas vacation when they sailed right into the fierce winter storm that battered the East Coast. All guests and crew are safe.
"We sincerely apologise to our guests for these stronger than expected weather conditions and any resulting discomfort they may have experienced".
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