Snapchat Redesign Attracts Ire of Over 600000 Customers

Snapchat's latest update that has changed the layout of Friends Discover and Stories features

Snapchat's latest update that has changed the layout of Friends Discover and Stories features

The petition reads, "With the release of the new Snapchat update, many users have found that it has not made the app easier to use, but has in fact made many features more hard".

A Change.org petition to revert the app to its original design has received over 600,000 signatures, while a fake tweet claiming that Snapchat would change its app back to its old design if the tweet was retweeted 50,000 times was retweeted 1.4 million times.

Thousands of users took to Twitter to vent their anger about the update with people calling it "vile, ugly, horrendous, disgusting and the worst thing Snapchat has ever done".

An eMarketer survey released Monday showed Facebook is losing younger users at a pace faster than anticipated, with many switching to applications like Snapchat or the Facebook-owned Instagram.

A PETITION to kill the controversial new update for Snapchat has been signed by more than 550,000 people. In a statement, a spokesperson said: "Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in".

We'll have to see about that.

With Snapchat apparently playing hardball, some users have reportedly been trying to undo the changes by fiddling with automatic update settings or using VPNs.

But users who hate the new design are desperately seeking workarounds to avoid the update.

The most referenced keywords in the negative reviews include "new update", "Stories", and "please fix".

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The redesigned Snapchat app has been made more hard for the users. Snapchat has been the one app that was known for being less user-friendly in comparison to other social media provided apps.

The unsnappy new design condenses Stories (photos and videos that disappear after a day) and Snaps (real-time conversations) on a new "Friends" page, but not in chronological order.

But Snapchat's Twitter support account is warning that this shouldn't be done.

The new layout is too busy and makes it harder to find friends, instead of the simple list format that the app has had for years.

The most recent user reviews complain the update is a big reason for the lower rating.

Backlash against social media companies for interface redesigns is hardly a new phenomenon.

"Many of the updates issued by app developers have new security measures built in to protect users, so sticking with the old version could leave you vulnerable to an attack".

In other words, it seems unlikely that this petition will determine Snapchat to revert to the old version of the app, but nothing's impossible.

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