A lesbian Manhattan couple has filed a complaint with the NYC Human Rights Commission, claiming their Uber driver forced them out of his vehicle after for exchanging a kiss on Saturday.
"We got over the Manhattan Bridge into the city", Pichl told the New York Post.
At first she thought the driver was "kidding", a point that her girlfriend, Alex Iovine, 26, reiterated to the press. "It went from shock to anger", Iovine said.
Iovine was quoted by the Daily Mail as saying, "She thought he was joking".
Uber lists community guidelines on its website, which specify that "you shouldn't touch or flirt with other people in the auto", and that there's "no sexual conduct with drivers or fellow riders, no matter what".
"You are not allowed ... it's disrespectful ... it's disrespectful".
"I think we are going to steer clear of Uber for a bit", Pichl said.
Elbotari also spoke to the News, claiming that the couple was simply acting obnoxious, with one of them forcing the other to smell her armpit, playing music loudly on their phones, putting feet on the seat.
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Sources say the incident was reported by both the passengers and the driver.
Uber has removed Mr El Boutari's access to its app, saying it does not tolerate discrimination.
The Taxi and Limousine Commission is investigating.
The couple angrily threatens to call the police, saying: "It's not illegal to kiss in NY".
"This is an open society and Uber is a platform that is available to anybody regardless of your background, your orientation, and that is sacred to us". CNN reached out to the couple about el Boutari's claims. "I didn't feel comfortable with them", he told the newspaper, adding that he asked the couple to stop kissing.
"We've reached out to the victim, and will be starting the investigation today", Deputy Commissioner Allan Fromberg told the newspaper.
The couple said the experience opened their eyes to how pervasive prejudice can be. I haven't experienced homophobic behavior in the city. "It was a good lesson to show it can happen to you anywhere".
To make matters worse, she said, the incident took place during a month dedicated to celebrating sexual diversity.
"It was a really bad experience", she said, "and ironically occurred on a bright sunny day during pride month in NYC".